EQ, Emotional Intelligence, Can Help You the Most
By Sandy Schroeder
Recent business leader studies zeroed in on job success. They found “personality” was the key reason people excelled. They also emphasized personality is not a fixed quantity. It is actually made up of emotional intelligence skills that we can all learn and develop.
Dr. Travis Bradberry, co-founder of TalentSmart, a service agency for 75 percent of the Fortune 500 companies, agreed and pointed out the critical emotional intelligence skills we should be using now.
Focus on the job, not the title – We have all worked with people who were completely absorbed in getting ahead, rather than doing the work at hand. The employees who really contribute the most never hesitate to pitch in and do whatever is needed to get the job done. They focus on the work, and are known for their efforts.
Stay calm and stay involved – Nothing ever runs perfectly and conflict can come up when work issues heat up. Concentrate on the overall goals and accept disagreements when they come up. That makes you a player for the long haul.
Speak up thoughtfully – Having the courage to ask questions that need to be asked, or reach out to a group, is not always easy. But good employees pick their times and do what’s best for the job and the group. They help to keep everyone involved and thinking.
Keep your balance – When work issues intensify, it’s easy to be distracted by office politics or off-the-wall suggestions. Hang in there and stay centered as you work on the problem and involve everyone to find good answers.
Never ignore problems – Over time, some employees settle into a comfortable groove that does not invite change. Employees who excel know when change is needed and help to make it happen.
Value yourself, but be flexible – Great employees are never pushovers. They want to be recognized, too, but they are always looking for feedback and willing to change course when needed.
Go for the gold – Great employees never settle for OK results, or average approaches. They do the homework to really understand what’s happening and they hang in there to get the best possible results.
Handle toxic people – People who promote chaos and undermine a group can derail projects and weaken a company. Handle them carefully, moving them away from the action and out of the group when possible. Never buy into their emotions or assertions. Stay cool and stay focused to keep everyone on target.
Emotional intelligence skills are amazing tools that can help you move ahead. Find out as much as you can about emotional intelligence and use it to your advantage every day.
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